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The Limiting Adjective of “Marketing” Research

by Kevin Lonnie

All in all, it’s been a pretty challenging decade for marketers. And what’s bad for marketing should be bad for marketing research. While marketing research is and remains part of who we are, it no longer confines and defines us. For our industry to succeed we must first evolve and that begins by stripping away any preset limitations.


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Welcome to the Inner Circle

by Lisa Fuchs

While most articles point out the need for community managers to foster an environment where members feel comfortable, engaged, and that they are gaining something from the community (such as product knowledge, an exclusive relationship with one of their favorite brands, or even new friends), to me, something is missing.

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Using Social Media to Track Personal Brands

by John Huntsman

Lebron James’s transition from Cleveland to Miami may have been the most televised player move in the history of sports, so we thought it would be interesting to see how this tracked in Social Media. Below is a sentiment chart that tracks the positive comments...


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Innovate to Survive!

by John Huntsman

In today’s economic climate the argument can be made that innovation is no longer a way for companies to thrive, but is becoming essential for survival. Fareed Zakaria makes the case that innovation is key for both the survival of businesses as well as for the United States to thrive.


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KL Communications IC2 Monthly Newsletter, July 2011

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