Events

IIEX North America / APRIL 29-30, 2026

Paige Cox, Kevin Lonnie, Nicole Pineda, and Dan Womack attended IIEX North America in April 2026.

KLC also presented Where You End Up Depends On Where You Start!

Over 90% of new customer products, services, and experiences fail. Why? Because firms only use the customer for passive reaction.  But what if you flipped the script and started with customer inspiration to uncover the job to be done? Learn how Eversource (New England Utility Firm) used CrowdWeaving from KLC to inspire their communication/messaging efforts.

Key Takeaways:
1. Learn how CrowdWeaving elevates the impact of the insights department.
2. AI tools (asynchronous probing, dynamic summaries, live dashboard) unleashes customer inspiration
3. Engage your internal clients with this gamified, engaging customer inspiration process!

QUIRK’S NYC / JULY 29-30, 2026

The KLC team will be attending Quirk’s New York in July.