Kevin is the Founder and CEO of KLC. In 1984, Kevin entered Rutgers College of Engineering with every intention of pursuing a degree in Electrical Engineering like his dad. But he shortly found he was far more interested in his Business classes than his Chemistry classes. With that, he switched to a major in Business Administration. Along the way, without bothering to tell anyone, he also decided to pursue a double major in both Business and Psychology. In the final semester of his senior year,Kevin took a course in Marketing Research and realized he had found a profession that incorporated the disciplines of both Business and Psychology. Voilá, a lifelong career in Marketing Research was hatched. Currently, Kevin is Vice President of Communications for the Interactive Marketing Research Organization (IMRO) and also serves on the Leadership Committee for the Journal of Online Research. Until recently he served as VP of Communications for the New Jersey division of the American Marketing Association. From 1983 to 1987, Kevin was Marketing Manager of New Products for NFO Research and helped reposition the nation’s largest panel company from traditional mail surveys to an interactive future. From 1988 to 1996, he was VP of Client Services for Visual Research Communications. In that capacity he oversaw all research services. Kevin lives in Red Bank, NJ with his wife Susan, daughter Kathleen and identical twin sons, Michael and Sean.
Dan is the President of KLC and comes from 20+ years of progressive leadership experience in Fortune 200 companies, mostly in the insurance industry. He specializes in helping organizations deeply understand customers and apply this knowledge to create better strategies, marketing, and experiences.
Jamee is the Chief Operations Officer (COO) at KLC who oversees all research and provides input on research design. She leads all of our Insights Community project teams and is there to elevate and guide best thinking and best practices.
Jeronima joined KLC in November of 2022 in a Business Development and Marketing Director role. Jeronima brings more than two decades of experience in market research sales driving sales growth while providing sales leadership in a highly competitive market. She is fluent in English and Spanish and has expertise in conducting multicultural marketing research. She received her Master of International Marketing at Thunderbird in Arizona and her undergraduate degree at UMASS where she graduated with a double Major of Marketing and Spanish. She lives in Tenafly, NJ with her husband, teenage daughter, and a rescue dog named Rolo.
As a Senior Community Manager, Jamie manages and facilitates qualitative and quantitative research projects for various online communities, both new and long-standing. Her responsibilities include but are not limited to, content design, insights analysis, reporting and presenting results, as well as collaborating with clients to ensure objectives and deadlines are met. Jamie is also responsible for training and mentoring Quantitative Research Managers, as she has expertise in quantitative research. In 2014 Jamie was selected as one of Survey Magazine’s “20 Researchers You Need to Know.”
Haley joined the KLC team in 2011. As a Senior Community Manager, she helps to ensure each Online Community is the best it can be – from meeting client objectives to having engaged members who love research activities. She works closely with clients and community members on several accounts, specializing in member engagement and moderation, content creation, co-creation techniques, and qualitative/ quantitative reporting analysis. With a BA in Communication Studies from James Madison University (GO DUKES!), she’s also been a part of KLC’s marketing team. In her spare time, Haley plays on a co-ed soccer team called the Pepe Grillos (translation: the Jiminy Crickets). When she needs a breather from that (literally), you might find her enjoying a Harry Potter book or belting out a tune at the local karaoke spot.
Corey joined KL Communications in July 2019. He brings over seven years of both qualitative and quantitative research experience to his role as Community Manager. For nearly a decade, he served in senior positions with political campaigns deploying winning strategies using key research insights on behalf of clients from the local to national level. During this time, Corey brought research-driven strategies to clients in Africa, Europe and Australia. During his time overseas, his interest naturally gravitated from politics toward consumer behavior and soon joined a market research firm, specializing in the telecommunications industry. There he helped clients understand the value their products and services brought to their customers, using quantitative measurements.Corey enjoys playing his bass guitar (badly), listening to heavy metal and reggae and studying economics.
Ryan Lancelot joined KL Communications in May 2018 as a Research Manager. He comes to us with a BS in Marketing from the College of New Jersey and six plus years of both qualitative and quantitative research experience. Ryan’s responsibilities as a Community Manager include ensuring that each Online Community is active, engaged, and utilized to their fullest potential. He works closely with clients and community members alike to meet research objectives and maintain the health of KLC’s many, thriving communities.
Alexis is a Research Manager who started working at KLC in 2021 and conducts mostly qualitative work. She is a graduate of Monmouth University class of 2021 where she received a Marketing Degree. She is a Jersey Shore resident and outside of the office, Alexis likes to spend time on social media and doing Pilates.
Daniel is a Research Manager and has been an integral part of the KLC team since 2019, mostly conducting quantitative project work. With a solid background in Marketing from The College of New Jersey, Daniel brings his expertise to the field of market research. With his dedicated approach and commitment to delivering quality research, Daniel is a valued member of our team. His experience and enthusiasm contribute to our collective efforts in providing exceptional services to our clients’ communities. During his time off, Daniel enjoys engaging in strategic games like chess, challenging himself both mentally and tactically. When the weather permits, you’ll find him out on the golf course, perfecting his swing and enjoying the great outdoors. Alongside these hobbies, he also has a passion for video games, late-night movies, and immersing himself in his favorite albums.
Rianna joined the KLC team in 2017. As a Research Manager, she helps develop qualitative content, moderate forums, and generate insightful reports for clients. When she’s not hard at work, you can be sure to find her playing a game of D&D with her friends or family.
Elaine is a Research Manager at KLC and has approximately 20 years of market research experience, having worked exclusively on the supplier side. She began her research career in the Customer Loyalty Division of Total Research (which merged with Harris Interactive and is now Nielsen), in Princeton, New Jersey. She managed both qualitative and quantitative custom research projects for both B2B and consumer audiences across a variety of industries including transportation/logistics, governmental, pharmaceutical, and telecom, among others. She also worked at Q Research Solutions (now Curion), focusing on CPG research for an international cosmetics brand, and has done research and reporting consulting work over the years. She is now proud to call herself a KLC “boomeranger”, having worked here several years ago and returning in 2022, where she is now working as a research manager on the quantitative side. She is a graduate of Rider University, summa cum laude, and holds a B.S. in Marketing. Her out-of-office obsessions include playing pickleball, beach hopping our gorgeous Jersey Shore beaches in Monmouth and Ocean Counties, and hanging with her husband, their three sort-of-adult aged children, and their adorable mixed (mostly Frenchie) pup, Diesel.
Jared is an Associate Research Manager at KLC. Jared is a graduate of Bloomsburg University of Pennsylvania and a member of KLC since February 2022. From college, he received a bachelor’s degree in business administration enabling him to begin a career in Market Research. In the role of an Associate Research Manager, he assists the quantitative and qualitative research managers through operational tasks, and is training to become a quantitative research manager himself.
Paul has been an Associate Research Manager since June 2022. He manages the administrative side of our communities, preparing and sending mailers, answering member questions, programming surveys and questionnaires, and other tasks. Paul has a BA in English literature from the University of Puget Sound, an MAT in Secondary English Education from Georgia State University, and a doctoral candidate in Curriculum and Instruction at Mercer University. When he’s not working, Paul enjoys spending time with his family, crocheting, or curling (Yes, even in Georgia).