Privacy Policy

KL Communications. (“KL Communications“) operates and may operate other websites. It is KL Communications’ policy to respect your privacy regarding any information we may collect while operating our websites.

Who We Are

KL Communications, Inc., is a leading provider of co-creative market research services. Our services include conducting online market research communities on behalf of our clients as well as providing downloadable market research insights and information through said communities.

Website Visitors

The information we collect on our Site and through our communities generally falls into the following two categories: Personal Information and Non-Personally Identifiable Information. Personal Information refers to information that lets us know the specifics of who you are. Non-Personally Identifiable Information refers to information that does not by itself identify a specific individual. If we do combine Non-Personally Identifiable Information with Personal Information, the combined information will be treated as Personal Information for as long as it remains combined.

Like most website operators, KL Communications collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. KL Communications’ purpose in collecting non-personally identifying information is to better understand how KL Communications’ visitors use its website. From time to time, KL Communications may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

KL Communications also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on related community blogs/sites. KL Communications only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to KL Communications’ websites choose to interact with KL Communications in ways that require KL Communications to gather personally-identifying information. The amount and type of information that KL Communications gathers depends on the nature of the interaction. For example, we ask visitors who sign up at to voluntarily provide a username and email address. Those who engage in transactions with KL Communications are asked to voluntarily provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, KL Communications collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with KL Communications. KL Communications does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

KL Communications may collect statistics about the behavior of visitors to its websites. KL Communications may display this information publicly or provide it to others. However, KL Communications does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

KL Communications discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on KL Communications’ behalf or to provide services available at KL Communications’ websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using KL Communications’ websites, you consent to the transfer of such information to them. KL Communications will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, KL Communications discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when KL Communications believes in good faith that disclosure is reasonably necessary to protect the property or rights of KL Communications, third parties or the public at large. If you are a registered user of a KL Communications website and have supplied your email address, KL Communications may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with KL Communications and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. KL Communications takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.


A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. KL Communications uses cookies to help KL Communications identify and track visitors, their usage of KL Communications website, and their website access preferences. KL Communications visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using KL Communications’ websites, with the drawback that certain features of KL Communications’ websites may not function properly without the aid of cookies.

Business Transfers

If KL Communications, or substantially all of its assets, were acquired, or in the unlikely event that KL Communications goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of KL Communications may continue to use your personal information as set forth in this policy.

Children’s Data

This site is not intended for or directed at children and we do not knowingly collect personal information from any person under the age of 13. If we discover that we have inadvertently collected personal information from a person under 13 years of age, we will promptly take commercially reasonable measures to delete such information from our systems.

Your Choices and Rights

You have several choices regarding the use and disclosure of your information.

Information You Provide: With respect to the collection of your information, if you do not want your Personal Information collected, please do not submit it to us. If you have already submitted information and would like to review, correct or remove it from our records, please contact our Data Protection Officer at [email protected].

Cookies: If you wish to disable cookies, you can set your browser not to accept cookies. You can find out how to do so here: Please note though that if you turn off cookies, there may be some features and functions of our Site that will not be available to you and some pages may not display properly.

Information Shared with Third Parties: You may also choose whether your Personal Information may be disclosed to third-parties or used for a purpose that is materially different from the purposes for which the information was originally collected or subsequently authorised by you. To the extent required by the Privacy Shield Principles, KL Communications obtains opt-in consent for certain uses and disclosures of Sensitive Data. You may contact us at [email protected] regarding the company’s use or disclosure of your Personal Information. Unless otherwise specified, we use Personal Information only for purposes that are materially the same as those indicated in this Policy.

Email Communications: You may opt-out of receiving marketing and other promotional emails from us at any time by clicking the unsubscribe links embedded within the emails we send, or by contacting us directly at [email protected]. Members of communities we own can opt-out of participating by using the unsubscribe links embedded in emails, or by using the subscription preference options in the Profile / Settings section of the member hub. Some emails are transactional in nature, including emails we send to our clients regarding the services they have purchased. These emails do not provide the ability to opt-out.

In some cases, we may be unable to accommodate your request if we are unable to verify your identity, if we are prohibited by law, if disclosure would result in the disclosure of the personal information of others, or if the request is unreasonable or impractical. If we are unable to process your request for these or any other reasons, we will provide you with an explanation of the reason for denial, and you will be permitted to request a review.

All requests for information should be sent by email to [email protected].

Privacy Policy Changes

Although most changes are likely to be minor, KL Communications may change its Privacy Policy from time to time, and in KL Communications’ sole discretion. KL Communications encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have a account, you might also receive an alert informing you of these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.  This policy was last updated on April 30, 2018.

Questions or Feedback

Should you have any questions regarding this Policy, you can contact our Data Protection Officer by email [email protected].