Author: Rianna Martorano

Get the insight scoop from our blog.

Why the Marketing Research Process is Important for Your Business

Research is an essential effort to gain a better understanding of a problem at hand. Without it, we would collectively be limited in our ability to solve problems and generate solutions because we lack the context around what the issue is. Similarly, market research provides businesses with answers to their questions and solutions for the …

Tags: Online Communities

Read More

How to Achieve Value Creation with Co-creation

Although some organizations continue to debate the definition of “co-creation” and how wide the contributors’ circle should be, here at KL Communications, we have focused on deriving value from co-creation for our clients for over 20 years. Co-creation communities – establishing them, motivating them and harnessing them to achieve value creation – are part of …

Tags: Co-Creation

Read More

4 Examples of the Value of Co-Creation For CPG Businesses

In today’s marketplace, consumers are frequently overwhelmed by the dilemma of too many choices. Producers of the available goods are cognizant of the increasing level of competition with respect to retail shelf space. As a result, the marketers behind these brands are aware of the increased level of competition in attracting eyeballs, enticing a purchase …

Tags: Co-Creation

Read More

5 Important Steps to the Co-Creation Process

Admittedly, it sounds simple enough in theory. Follow these five steps to the co-creation process and your company will have all the “right” ideas. Within no time at all, you will have majority market share and be highly profitable. Not exactly… the co-creation process takes focus, discipline and needs to be formally adopted within the …

Tags: Co-Creation

Read More

How Co-Creation Marketing Is Changing Brand Interaction

Co-creation has become the new business imperative in response to the rise of ad-blocking technologies and the growing fatigue with ad bombardment on social media. There has been a tectonic shift from marketing to versus marketing with. It’s all about trust. By taking the time to create content that consumers want to see, you are …

Tags: Co-Creation

Read More

Why Product Research Matters in Establishing Your Brand

Customers know what they want. In this era of nearly infinite choice coupled with on-demand access, they won’t be your customers for long if you don’t offer what they need – or want. Competitive advantage can be conferred not only from having a unique or a superior product, but from branding itself. Product research informs …

Tags: Research

Read More

The Importance of Customer Loyalty When Shifting Marketing Strategies

Customer loyalty is crucial when shifting marketing strategies. 82 percent of U.S. adults are loyal to brands, while 74 percent of millennials would switch to another retailer if they received poor customer service. Moreover, 61 percent of satisfied customers are very likely to recommend a company to other people, compared to just seven percent of …

Tags: Co-Creation, Insights, Research

Read More